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IELTS Writing Task 1 Bar Chart: Complaints

IELTS Writing Task 1 yêu cầu bạn phân tích một biểu đồ bar chart thể hiện số lượng khách hàng khiếu nại trong ba tháng tại ba công ty khác nhau. Biểu đồ này minh họa sự biến động về số lượng khiếu nại của khách hàng, giúp bạn rèn luyện kỹ năng miêu tả và so sánh dữ liệu. Khi viết, bạn cần chú ý đến việc sử dụng ngôn ngữ chính xác và cấu trúc bài viết logic để truyền đạt thông tin một cách rõ ràng và hiệu quả. Đọc bài này Cách làm bài IELTS Writing Task 1 Bar Chart trước khi làm bài. Bạn cũng có thể đọc lại bài nói về Task 1 tại đây: IELTS Writing Task 1 cần lưu ý những gì? Đọc thêm về xây dựng lộ trình học IELTS của The Real IELTS. IELTS Writing Task 1 Bar Chart: Complaints You should spent about 20 mintutes on this task IELTS Writing Task 1 requires you to analyze a bar chart illustrating the number of customer complaints over three months at three different companies. This chart depicts the fluctuations in the number of customer complaints, helping you practice descriptive and comparative data skills. When writing, you need to pay attention to using precise language and a logical structure to convey information clearly and effectively. You should write at least 150 words. Thời gian / Công ty Công ty A Công ty B Công ty C Tháng 1 25 20 30 Tháng 2 30 15 25 Tháng 3 28 18 27 Bài mẫu 1 Overview Customer complaints are a significant metric for evaluating the quality of service provided by companies. They provide insights into customer satisfaction and areas needing improvement. This report analyzes the number of customer complaints received by three companies (Company A, Company B, and Company C) over a period of three months. Body 1 In January, the number of complaints varied significantly among the three companies. Company A received 25 complaints, indicating a moderate level of customer dissatisfaction. Company B had slightly fewer complaints, with a total of 20, suggesting relatively better customer service or fewer service issues. On the other hand, Company C faced the highest number of complaints at 30, pointing to potential challenges in maintaining customer satisfaction. Body 2 The trend of customer complaints continued to fluctuate over the following two months. In February, Company A saw an increase in complaints, rising to 30, which might reflect worsening service issues or higher customer expectations. Conversely, Company B’s complaints decreased to 15, possibly indicating improvements in their service or effective resolution of previous issues. Company C experienced a decrease to 25 complaints, yet it remained higher compared to Company B, suggesting ongoing challenges. By March, the complaints for Company A slightly decreased to 28, while Company B saw a small increase to 18. Company C had 27 complaints, showing a relatively stable but high level of customer dissatisfaction compared to the others. Overall, these statistics highlight varying levels of customer service effectiveness among the three companies, with Company B generally performing better in terms of minimizing customer complaints. Bài mẫu 2 Overview This report analyzes the number of customer complaints over three months for three companies: Company A, Company B, and Company C. The data provides insights into the trends and variations in customer satisfaction levels across the companies. Body 1 In January, Company C received the highest number of complaints, totaling 30, while Company A and Company B received 25 and 20 complaints, respectively. This indicates that Company C faced more customer dissatisfaction compared to the other two companies at the beginning of the year. On the other hand, Company B had the least number of complaints, suggesting a relatively higher customer satisfaction level in January. Body 2 The trend changes slightly in February, where Company A experienced an increase in complaints, reaching 30, making it the company with the highest number of complaints for that month. Company C saw a decrease in complaints to 25, while Company B’s complaints dropped to 15, marking the lowest among the three companies. In March, Company A’s complaints slightly decreased to 28, while Company B’s complaints rose to 18. Company C’s complaints remained relatively stable, increasing slightly to 27. This month-by-month analysis highlights the dynamic nature of customer satisfaction and the need for continuous improvement in customer service across all companies.

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IELTS Writing Task 1 Bar Chart: Electronic Banking

IELTS Writing Task 1 yêu cầu thí sinh mô tả biểu đồ Bar Chart về tỷ lệ sử dụng dịch vụ ngân hàng điện tử trong 3 ngày của 3 ngân hàng khác nhau. Biểu đồ này so sánh mức độ sử dụng các dịch vụ ngân hàng trực tuyến tại Ngân hàng A, B, và C, qua ba ngày cụ thể. Thí sinh cần phân tích và trình bày sự khác biệt, xu hướng tăng giảm và so sánh tỷ lệ giữa các ngân hàng. Đọc bài này Cách làm bài IELTS Writing Task 1 Bar Chart trước khi làm bài. Bạn cũng có thể đọc lại bài nói về Task 1 tại đây: IELTS Writing Task 1 cần lưu ý những gì? Đọc thêm về xây dựng lộ trình học IELTS của The Real IELTS. IELTS Writing Task 1 Bar Chart: Electronic Banking You should spent about 20 mintutes on this task IELTS Writing Task 1 requires candidates to describe a Bar Chart illustrating the usage rates of electronic banking services over 3 days for 3 different banks. This chart compares the usage levels of online banking services at Bank A, Bank B, and Bank C over specific days. Candidates need to analyze and present the differences, trends, and compare the rates between the banks. You should write at least 150 words. Ngày Ngân hàng A (%) Ngân hàng B (%) Ngân hàng C (%) 01-07-24 50 55 60 02-07-24 52 57 62 03-07-24 54 59 64 Bài mẫu 1 Overview The usage of electronic banking services has seen significant growth in recent years. This trend is evident across various banks as more customers opt for the convenience and efficiency of online banking. In this hypothetical analysis, we will examine the daily usage percentages of three banks over a period of three days. The banks in question are Bank A, Bank B, and Bank C. Body 1 Starting with Bank A, the data shows a fluctuation in the usage of electronic banking services over the three-day period. On Day 1, the usage was 25%. This figure increased to 30% on Day 2, indicating a growing adoption among customers. However, on Day 3, the usage slightly decreased to 28%. This small decline might suggest a temporary dip or possibly the impact of external factors such as technical issues or user experience challenges. Nonetheless, the overall trend for Bank A remains positive with a clear upward trajectory from Day 1 to Day 3. Body 2 Bank B and Bank C also exhibit interesting patterns in their electronic banking service usage. For Bank B, the usage started at 20% on Day 1 and showed a gradual increase to 22% on Day 2 and 25% on Day 3. This steady rise reflects a consistent increase in user engagement and trust in the bank’s electronic services. Similarly, Bank C saw usage grow from 18% on Day 1 to 20% on Day 2 and then to 23% on Day 3. Although the initial usage was lower compared to Bank A and Bank B, the upward trend in Bank C’s data suggests a growing customer base for their electronic banking services. This consistent increase across all three banks highlights a broader trend towards the adoption of digital banking solutions. Bài mẫu 2 Overview The usage of electronic banking services is a key indicator of a bank’s technological adoption and customer engagement. This essay will analyze the hypothetical data of three banks over three days to understand trends and patterns. The banks in question are Bank A, Bank B, and Bank C, and their usage percentages over three days provide insights into customer behavior and preferences. Body 1 Bank A Bank A shows a notable fluctuation in its electronic banking service usage. On Day 1, the usage rate is 25%, which increases to 30% on Day 2. This rise indicates a significant uptick in customer engagement, potentially due to promotional activities or improved service features. However, by Day 3, the usage slightly drops to 28%. Despite this minor decrease, Bank A maintains the highest usage rates among the three banks, suggesting a robust and stable customer base that frequently utilizes electronic banking services. Body 2 Bank B and Bank C Bank B and Bank C exhibit more gradual increases in their electronic banking service usage. Bank B starts at 20% on Day 1, slightly rising to 22% on Day 2, and reaching 25% on Day 3. This steady growth reflects a consistent improvement in customer adoption of digital services. Bank C, on the other hand, has the lowest initial usage rate of 18% on Day 1. However, it shows a similar upward trend, increasing to 20% on Day 2 and 23% on Day 3. This consistent growth for both banks highlights a positive trend in customer engagement, although at a slower pace compared to Bank A. In summary, the data suggests that while all three banks are experiencing growth in electronic banking service usage, Bank A leads with the highest and most fluctuating rates, whereas Bank B and Bank C show steady and gradual increases. This analysis helps in understanding customer preferences and the effectiveness of electronic banking services offered by these banks.

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